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HarborOne Mortgage has recently become aware of a scam that is being perpetrated partially in our name and we don’t want anyone to fall victim to it. If you have you received a USPS package containing a check or money order along with a letter for a money making opportunity that appears to be sent from HarborOne Mortgage you could be the recipient of a scam. Scammers will often solicit potential victims using a check or money order sent to your home. They will request you deposit the funds and return a certain amount of money back. Before you know it your bank will declare the check or money order as counterfeit and you may be on the hook for any money withdrawn from your account or wired to scammers.

HarborOne Mortgage does not employ any third-party services to solicit money making opportunities. If you have received an unexpected USPS package that appears to be from us you can call 800-877-8686 and ask to speak to someone in our Risk Department.


Customer Survey Reviews


I worked with Debbie Austin-Brown and she was AMAZING; so pleasant and always quick to respond.



Debbie was awesome! Made the entire experience easy and answered all my questions! She's got my vote!


Rebecca & John

Deb Austin-Brown is amazing to work with. Very professional and responded quickly to every question and explained every step. This is the second time working with her and I will refer her to anyone in need of her services. Thank you for making the process easy.



Absolutely made the whole process easy and fulfilled all of my expectations.



Debbie was my number one reason to continue in this difficult market. She was so responsive and informative. I am so grateful my realtor recommended her. I recommended Debbie to a friend and she was already working with her and equally impressed!


Savanna and Benjamin

Was an absolute pleasure to work with you. We had a not so great experience with our previous lender and this was a much easier process. Thank you.



Debbie was absolutely the best to deal with. This was my first home purchase and she navigated me through every step with ease, accommodated my all over the place schedule, and listened and responded to my never ending questions and concerns in a manner that made me feel important. I would recommend her to anyone looking for a mortgage lender.


Martin and Sarah

Thank you so much Debbie!


Corey and Emily

September 4, 2019

This was my first house and I was amazed at how helpful Debbie was. I cant imagine it gets any better


Thomas and Dawn

June 25, 2019

Debbie Austin-Brown of Keene NH was amazing she even answered my questions when she was on vacation.



May 8, 2019

Debbie Austin Brown was AMAZING. Always quick to respond to my questions, and I had a lot, and some I may have asked several times. She was very patient, kind and easy to work with!!!


Brett and Amanda

April 8, 2020

Deb is extremely knowledgeable and made the process easy. Thank you!



December 2, 2019

Thanks, Debbie Austin-Brown! You're the best!


Daniel and Hilary

December 10, 0219

It was a pleasure doing business with your company. Thank you Debbie!



January 29, 2020

Debbie was fantastic. She made the process very simple and was excellent at communicating. She would return emails very promptly no matter what time of day including on the weekends. I would highly recommend her to anyone looking to acquire a mortgage.


Jennifer and Raven

Deb Austin-Brown is amazing to work with! I would highly recommend her to anyone looking for a mortgage. She is so patient, she kept us informed and she never made us feel like we were asking stupid questions. HarborOne should know they have a gem representing them!


Jordan and Jaclyn

Deb Austin-Brown was excellent, she made the whole process easy and worry free.
thank you Deb



Deb Austin-Brown was great to work with once again. Very on top of it and quickly responsive to all questions and concerns.



Debbie Austin-Brown was fantastic to work with. She was very quick to answer all of our questions and help us with any of our needs. She made the process as easy as she could. We appreciate all of her hard work!


Nicole and Dustin

Debbie Austin-Brown is fantastic to work with. She is knowledgeable, efficient, and personable. We loved working with her and would highly recommend her to others.


Christopher and Jennifer

Debbie Austin-Brown of the Keene New Hampshire branch is the reason will make referrals and while we will likely return.



Debbie is great. I was referred to her by my family. I then referred her to a couple of other people. She takes the time to make sure you understand what is going on. She has great follow up and is timely. I never wondered what was going on because she had great communication. I'm glad she came to my closing, I felt like I was important to her.



Debbie made the whole process very seamless. She was always very thorough and explained things so it made sense to me. She has a incredible reputation in our community and I can see why. She is so easy to work with and I would absolutely recommend her to anyone.



Debbie makes the mortgage process as easy as possible. It was painless to fill out forms on line and fax documents. Debbie answered questions fast!



Everything went very smooth.

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Deb Austin-Brown is amazing to work with! I would highly recommend her to anyone looking for a mortgage. She is so patient, she kept us informed and she never made us feel like we were asking stupid questions. HarborOne should know they have a gem representing them! - Jennifer and Raven
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